• Eric Martinez

13 Ways to Avoid Being THAT Company

After two months of listening and helping customers prepare for Covid-19, there are quite a lot of learnings that Modjoul has picked up along the way. It is clear companies are still in the test, pilot and implement stage. The quick solutions are starting to break and causing significant inefficiencies to operations. The timeline for how long we are going to have to deal with this problem is expanding with some estimates of several years. The technology is out there to help companies protect their workers and their supply chains.

13 Ways to Avoid Being THAT Company:

  1. Start planning for more than 6 months. Get rid of paper, eliminate the lines and start planning on what could be a worst-case scenario. By doing so, you will understand what the employee impact and financial risks are to your organization. Luck should not play a role.

  2. Temperature is only one of the symptoms, not the only symptom of Covid-19.

  3. You have to create a process habit. Implementing prevention procedures is not something you only do when case count is increasing in your area. The company that embeds prevention into their processes will protect their stakeholders.

  4. Infrared temperature sensors may not be accurate under certain conditions. If you are monitoring incorrect readings, your temperature screening process is just a “check-the-box” exercise.

  5. Company IT departments will build a screening app and flee, not continue to improve the product.

  6. Visitors, contractors, consultants, temporary workers all need to be included in the work processes. The virus does not discriminate. Your weakest protection point can topple your operations.

  7. Having COVID in the workplace can not only threaten the supply chain, but is extremely worrisome to the employees who are exposed. Guessing or not having a process verified by technology means more employees will be selected for contact tracing, ultimately bringing more angst and worry.

  8. The next best offer or financial solution is not there – you have to manage this. There is no insurance to bail your company out of the financial risk. Workers Compensation may cover the worker if they become sick on the job but increases the financial burden to the worker.

  9. The cost of contact tracing and keeping employees socially distanced is more than cost effective, it makes good business sense.

  10. Culture is important – everyone must be good citizens. The impact to everyone’s livelihood is real and you need everyone to think about their actions and how they fit into the bigger ecosystem. Wear a mask.

  11. Make a decision. It should not be hard when you are protecting your employees. Stop the hand wringing – if you don’t get COVID in your workplace you got lucky, and if you do, mitigate the risk.

  12. Stop asking if this is HIPPA compliant. You are not a health insurer. The information in a screening application or with contact tracing or social distancing is not being used for a diagnosis.

  13. Are you waiting because you think this will go away this year? Vaccines are the answer, but how long will you wait? Better therapeutics, but what will be the cost to your employees? The hold your breath and hope it goes away is not the right strategy.

The conclusion is to build a sustainable lasting process. The investment in the operations is not just for COVID-19, but also with influenza outbreaks, as well as the next virus. Having a solid screening, testing, contact tracing and social distancing program is key for sustainability.

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